Quality Engineer – Tech Lead

30 Dec Quality Engineer – Tech Lead

Job Title: IT – Quality Engineer – Tech Lead (QA Lead – UKG WFM Pro)Location: US Only Position OverviewWe are seeking an experienced QA Lead specializing in UKG Workforce Management (WFM) Pro to lead functional testing across various modules, including Reporting, Scheduling, Employee Self-Service (ESS), Timekeeping, Attendance, Mobile, and Personas. The ideal candidate will bring 5-7+ years of quality assurance experience, expertise in Test Assure, and a deep understanding of UKG configuration. This role will involve providing strategic leadership, guiding QA teams, and ensuring high-quality project delivery.Key Responsibilities1. Quality Assurance LeadershipLead QA efforts for UKG Pro WFM projects, ensuring adherence to timelines and quality standards.Collaborate with QA teams to define effective testing strategies.Mentor and guide team members to promote best practices in quality assurance.2. Test Planning and ExecutionDevelop comprehensive test plans, test cases, and test scripts based on project requirements.Execute both manual and automated tests using Test Assure and other relevant tools.Monitor and document test results to ensure traceability and compliance.3. UKG Configuration and ValidationValidate UKG Pro WFM configurations to ensure alignment with client specifications.Perform end-to-end testing of UKG integrations, workflows, and data flows.4. Defect ManagementIdentify, document, and prioritize defects using appropriate tools.Collaborate with developers and product teams to resolve issues promptly and effectively.5. Continuous ImprovementStay updated on industry best practices, QA methodologies, and UKG Pro WFM updates.Propose and implement process improvements to enhance overall QA effectiveness.Qualifications and SkillsExperience5-7+ years in quality assurance, with a focus on UKG Pro WFM or similar workforce management systems.Tools ExpertiseHands-on experience with Test Assure and other relevant testing tools.Technical SkillsStrong understanding of UKG configuration, workflows, and customizations.Problem-SolvingProven ability to troubleshoot and resolve complex testing issues.Soft SkillsExceptional communication, leadership, and collaboration abilities.Certifications (Preferred)QA certifications or certifications in UKG Pro WFM tools are highly desirable.