11 Jun Supply Chain Analyst III 29960-1
Job Title: Supply Chain Analyst III 29960-1Duration: 12 MonthsJob Type: W2Job Location: Sunnyvale, CAJob Description: Fulfillment Operations SpecialistIn Devices, we’re building the next generation of hardware and experiences that make people feel closer. Our Fulfillment team manages the inventory, preparation, and shipping of all our products to retailers and consumers.Our ideal candidate has experience in shipping consumer hardware product to online and physical retail channels. As a Fulfillment Operations Specialist, you are a system focused, process oriented, and adaptive. You will work closely with our direct-to-consumer team solving problems and setting plans. You must excel in a high paced, global work environment leveraging your expertise in managing relationships, executing business strategy, optimizing processes and scaling operations.Responsibilities• Drive KPI to ensure fulfillment team meets/exceeds performance- On-time Ship/Delivery for B2C orders• Investigate and resolve all order related issues (missed delivery dates, misshipments) including root cause analysis and communication to help prevent future issues• Understand global fulfillment strategy to effectively drive and implement appropriate fulfillment models across all product lines, including product postponement, drop ship, direct distribution and other distribution alternatives• Effectively work cross-functionally with fulfillment partners, internal team and stakeholders• Continuously improve library of program templates, implementation, and requirement guides• Drive business system gaps with internal teams to implement new processes or systems• Identify program risks, problem-solve and implement solutions by coordinating work across partners and XFN teamsRequirements• Bachelor’s Degree in Business, Logistics, Supply Chain, and/or Engineering• 5-7 years of experience in a lead role in 3PL/4PL operations, logistics, or supply chain• Experience in managing and reporting KPIs• Experience in performance improvement, process, re-engineering, cost reduction, supply chain improvement and scaling operations• Strong communication and collaboration skills• Analytical and tech proficient, adept at leveraging software tools such as warehouse management (WMS), enterprise resource planning (ERP), material requirement planning (MRP) systems, BI tools• Advance level command of Excel, Project, Power Point, Visio and Asana• Knowledgeable in IATA, CTPAT, TAPA regulations and standards• Open to travel between primary fulfillment regions including Asia, US and EuropePreferred Qualifications• MBA, MS or MA in Business, Logistics, Supply Chain, Consulting and/or Engineering• APICS accredited or professional supply chain accreditation highly preferred• Experience working in a Retail organization.