22 Oct Project Manager II- 18621-1
Job Title: Project Manager II- 18621-1Duration: +12 months with a scope of extension or conversionJob Type: W2Job Location: Austin, TXJob Description:Must be able to work with ambiguity!!!! – This team is new to the Commerce space and takes a very collaborative approach to how they execute tasks.Needs to be able to provide a strong signal and example for their ability to navigate ambiguity and be flexible in their solutioning in a still developing space*Strong PM who can work with ambiguity and create solutions for a new space at FB*Global Operations’ focus is on improving the health of our products and helping people understand how to use them through both direct support interactions as well as scalable solutions. Those who join our teams are very passionate about solving people’s issues and are strong advocates for the Facebook community. We need influencers who can align cross-functional partners to ensure the best possible experience for our platforms. If you like helping people, Global Operations is for you. Global Partner Operations team is a key part of Global Operations and comprises of Vendor Operations Management, Strategy & Planning Programs and Change Delivery. These teams partner closely together to enable the most impactful support for the community through management of our outsourced and contractor operations.The Change Delivery Project Manager will help to identify key business challenges, articulate and document requirements, provide thought leadership to design new solutions and work closely with a variety of technical and business partners to implement complex projects. The ideal candidate will have creative problem-solving skills and an ability to drive any necessary trade-off decisions, while advocating for the needs of our Vendor Partners. Must be able to sit at ATXRESPONSIBILITIES-Project manage multiple small to medium scale projects from scoping through to implementation and roll out.-Advocate for our Vendor Partners with internal teams (such as Process, Policy, Quality, Training and Engineering) to enable vendor operations that help improve our communityexperience and support.-Identify potential risks or issues with project implementations, and proactively drive communication with internal and external stakeholders during projects.-Translate business requirements into implementation plans, furthering our mission of protecting and supporting our Facebook community.-Partner with a variety of operations team to identify the highest impact opportunities such as tooling or operational gaps, and manage initiatives to build new solutions or transformexisting processes.-Play an active role by contributing to improving policies, product, process and support system solutions.MINIMUM QUALIFICATIONS-3+ years Project Management experience, with knowledge in process management, operations based projects and a track record in implementation of these projects-Experience managing multiple projects concurrently through to implementation in an operational environment-Experience working with internal/external stakeholders in multiple geographic regions-Experience communicating to a variety of audiences-Analytical, problem-solving, negotiation and organizational experience-Experience prioritizing and managing multiple projects simultaneously in a fast-paced environment with minimal guidancePREFERRED QUALIFICATIONS-Experience in operational excellence and process improvement methodologies, e.g. Six Sigma, Lean.