Program Manager II

Program Manager II

Job Title: Program Manager IIDuration: 6 months, possible extension or conversionLocation: Menlo Park, CALeadind Social Media CompanyDuties:Manage day to day needs of product testing programs, including establishing relationships with internal stakeholders, reviewing and synthesizing testing requests, tracking ongoing tests, facilitating ongoing cadence of partner scheduling and outreach, and tracking program metrics.Oversee all day-to-day needs of the program including managing video creators, internal cross functional team project management, internal and external relationship management, scheduling, execution of product testing,training, program reporting and strategy, vendor management, and participant paymentsHigh level relationship management of video creator talent as an extension of their designated Facebook partner managerWorking with partners:Maintain operational processes to manage a large set of partnersHelp educate and onboard partners, assisting with implementation of new tools and productsSolicit, organize, and contextualize product feedback from multiple partners and deliver to product stakeholdersWorking with internal stakeholders:Work cross functionally with a variety of teams, including product, marketing, and research teams to advocate for partner needs, as well as finance and legal teams for program operations.Help organize and deliver feedback to internal stakeholder around product testing proposalsWork with marketing and comms teams on partner support for marketing efforts.Skills:Exceptionally organized, structured, a good communicator, process and detail-orientedExtremely reliable, consistent, and hard-workingAble to prioritize when juggling multiple responsibilities on behalf of multiple stakeholdersPassionate about creating world-class service experiences that delight partnersComfortable offering support over the phone, or video conferenceAbility and experience working independently and a track record of taking initiative in uncertain, dynamic environmentsExperience working at the intersection of Media and Technology a plus.3-5 years experienceRequired Skills: PROJECT MANAGEMENTPRODUCT TESTING
Posted On: Friday, May 1, 2020

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