20 Oct Product Manager – Badge and Network
Request ID: FRB-REQ-0000471Job Title: Product Manager – Badge and NetworkType: W2 ContractDuration: 12 months with scope for extension or conversion.Location: San Francisco/New YorkClient:Banking*Must be authorized to work in the US*Job Description:At our Customer, we care about our people. Founded in 1985, we offer extraordinary client service in private banking, private business banking and private wealth management. We believe that personal connections are everything and our success is driven by the relationships we form with our colleagues and clients. You’ll always feel empowered and valued here.Incredible teams doing exceptional work, every day!Eagle Lending is responsible for student loan refinancing, professional loan programs, home equity lines of credit and small business loans. We provide high-touch service and customized products designed around our client’s needs. From refinancing your student loan debt to buying your first home, our team is leading the way for innovation At our Customer.About the Role:The Product Manager is charged with building and enhancing products and features that support our internal teams and grow our business.We are looking for a collaborative, passionate product owner responsible for driving operational efficiencies and automating workflows on our loan origination platform.You will deliver system enhancements and process improvements which enable our internal teams to operate more efficiently and support transformational user experiences at scale. You will balance zooming into details with considering the bigger system in order to tackle the most important aspect of any end-to-end process. You will take ownership of what we develop and why, partnering tightly with our engineering, operations, sales and other key stakeholders to ensure they are fully optimized. This is a high-impact role tackling both strategic and operational challenges, with a high level of ownership, visibility, and responsibility.Immediate areas of focus: Professional Loan ProgramRoll out a contract lifecycle management solution from template creation and customization to e-signature with an end goal of building a self-serving offering for end users.Build enhancements catering to the business needs and overarching product roadmap as part of the monthly release cycle.What You’ll Do:Help ideate, define, create, and launch changes to the loan origination flow, typically through creating a feedback loop from end users in an agile environment.Work with internal stakeholders including end users, analytics, operations, credit and others to get those test ideas to reality.Own product backlog implementation schedule with engineering team to ensure delivery and accountability.Interpret results to understand the impact on user satisfaction as well as costs / benefits to our business.Make tough priority calls and trade-offs balancing available time, talent and critical business needs.Act with a sense of urgency, intellectual curiosity, go beyond boundaries of what your job description states.